Express Pick Up

Want to pick up your holds quickly with low contact?  Book an Express Pick Up appointment at Painswick or Downtown.

 Things to know:

  • Wait until you get notification that your requested items are available before you book an appointment
  • Be sure to schedule your appointment before the expiry date, which is 7 days after your notification
  • Be sure to schedule your appointment at the location where your holds are ready
  • Holds that are not picked up during scheduled appointments will be checked in and moved on to the next person in the queue
  • If you need to change or cancel your appointment, please call 705-728-1010 or email

When you arrive:

  • Look for the Express Pick Up sign close to the staff entrance at your pick-up location
  • We will have your items checked out and ready for low contact pick-up
  • Bring your library card or ID to confirm your identity
  • Maintain 2 meters physical distance between staff and other patrons