Express Pick Up

We are thrilled to offer Express Pick Up of holds by appointment. Book your appointment for pick up at Painswick or Downtown here. 

 Things to know:

• Wait until you get notification that your requested items are available before you book an appointment.
• Be sure to schedule your appointment before the expiry date, which is 14 days after your notification.
• Be sure to schedule your appointment at the location where your holds are ready
• Holds that are not picked up during scheduled appointments will be checked in and moved on to the next person in the queue, if there are additional holds
• If you need to change or cancel your appointment, please call 705-728-1010 or email AskUs@barrielibrary.ca.
• Your order will be placed on a table outside the designated pick up area. You will need to pick up the bag from this table

 
When you arrive:

• You will see an Express Pick Up sign at the designated outside pick up area at your pick up location
• At Painswick this is at the service entrance and Downtown it is on the Owen Street side of the building, close to the book return slot  
• Staff will be available at this location and place your checked out items on a table outside for you to pick up
• Bring your library card or ID to confirm your identity
• Maintain 2 meters physical distance between staff and other patrons